Privacy policy

1. IDENTITY OF THE DATA CONTROLLER

1.1. The data controller, pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (hereinafter: “GDPR“), is:

Tatiana Zhuravel ID (IČO): 07186002 VAT ID (DIČ): CZ8151141251 Registered Address: K Sídlišti 654, 281 01 Velim, Czech Republic Website: https://mycreativeland.eu (hereinafter: the “Controller“).

1.2. Contact details of the Controller: Email: info@my-creative-land.com

2. SOURCES AND CATEGORIES OF PROCESSED PERSONAL DATA

2.1. The Controller processes personal data provided by you in connection with the ordering of goods or services. 2.2. This includes, in particular:

  • First and last name;
  • Contact details (email, billing and delivery address);
  • Order details and payment information.

3. LEGAL BASIS AND PURPOSE OF PROCESSING

3.1. The legal grounds for processing are:

  • Performance of a contract (Art. 6(1)(b) GDPR) for the purpose of processing and fulfilling the order.
  • Compliance with a legal obligation (Art. 6(1)(c) GDPR) for accounting and tax compliance purposes.
  • Legitimate interest (Art. 6(1)(f) GDPR) for the purposes of direct marketing (sending commercial communications to existing customers).

4. DATA RETENTION PERIOD

4.1. The Controller stores data for the period necessary to exercise the rights and obligations arising from the contractual relationship (e.g., processing claims) and further for a period of 10 years from the end of the tax period in which the transaction took place (pursuant to the VAT Act).

5. RECIPIENTS OF PERSONAL DATA (SUBCONTRACTORS)

5.1. Personal data may be transferred to third parties only to the extent necessary for:

  • Processing payments (payment gateway providers and banks);
  • Delivery of goods (shipping and courier companies);
  • Ensuring the technical operation of the e-shop and web analytics (e.g., Google Analytics);
  • Bookkeeping and accounting services.

6. COOKIES AND ANALYTICS

6.1. The website uses cookies to ensure website functionality and to analyze traffic. 6.2. You can restrict the use of cookies in your web browser settings or via the cookie banner on the website.

7. YOUR RIGHTS

7.1. Under the GDPR, you have the following rights:

  • The right of access to your data;
  • The right to rectification or restriction of processing;
  • The right to erasure (unless the data is still required for the performance of a contract or legal compliance);
  • The right to object to processing for marketing purposes;
  • The right to data portability.

7.2. You also have the right to lodge a complaint with the Office for Personal Data Protection (www.uoou.cz).

8. DATA SECURITY

8.1. The Controller declares that they have adopted appropriate technical measures to secure data storage (specifically communication encryption via SSL certificate, secure passwords) and that only authorized persons have access to the data.

9. FINAL PROVISIONS

9.1. By submitting an order, you confirm that you have been informed of these terms and conditions. The Controller may amend these terms, and the current version is always available on the website.

In Velim, April 11, 2026

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